Privacy Policy
Effective Date: August 20, 2026
EmpowerCare of Maryland, LLC ("EmpowerCare," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect and use information through empowercaremd.com.
Information We Collect
We may collect information that you voluntarily provide, including:
- Your name, phone number, email address, and contact information;
- Information about the services you are interested in;
- Information submitted through contact, inquiry, employment, or care-intake forms;
- Information about a client's care needs or condition;
- Communications you send to us; and
- Other information you choose to provide.
We may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited, and general website usage information.
How We Use Information
We may use information to:
- Respond to questions and service inquiries;
- Contact you about requested services;
- Evaluate and coordinate potential or current care services;
- Process employment inquiries;
- Improve our website, services, and communications;
- Maintain website security and prevent misuse;
- Comply with legal, regulatory, licensing, and healthcare requirements; and
- Perform other purposes described when information is collected.
Protected health information may be used or disclosed as permitted or required by HIPAA and applicable law, including for treatment, payment, healthcare operations, public health, safety, and other legally permitted purposes.
Protected Health Information
Protected health information, commonly called "PHI," is individually identifiable health information created, received, maintained, or transmitted by EmpowerCare in connection with healthcare services.
Website Forms and Communications
Website forms may be used to begin an inquiry or request information. Please provide only the information reasonably necessary for us to respond.
Do not submit information through an unsecured website form, email, text message, or social media message unless EmpowerCare has specifically instructed you to do so through an approved process.
Website submissions do not guarantee acceptance as a client, availability of services, staffing, scheduling, pricing, or admission.
Sharing Information
We may share information with authorized employees, healthcare professionals, caregivers, contractors, vendors, and service providers who need the information to perform services for EmpowerCare or support our operations.
When required by HIPAA, applicable law, or our business relationship, EmpowerCare requires appropriate privacy and security protections, including business associate agreements when applicable.
We may also use or disclose information when required or permitted by law, to protect health and safety, prevent fraud or abuse, respond to legal requests, or support healthcare operations.
We do not sell personal information or protected health information.
Cookies and Analytics
Our website may use cookies, analytics tools, or similar technologies to operate the website, understand website traffic, improve performance, and enhance the user experience.
EmpowerCare will evaluate website tracking technologies to help ensure that protected health information is not improperly disclosed. You may control cookies through your browser settings. Disabling cookies may affect certain website functions.
Data Security
EmpowerCare uses reasonable administrative, technical, and physical safeguards designed to protect personal information and protected health information.
However, no website, electronic transmission, email, text message, or storage system can be guaranteed to be completely secure.
EmpowerCare will provide breach notifications as required by HIPAA, applicable federal law, and Maryland law.
Data Retention
We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and healthcare records, comply with legal and regulatory obligations, resolve disputes, and enforce agreements.
Healthcare records may be retained for periods required by HIPAA, Maryland law, licensing requirements, payer requirements, and EmpowerCare's record-retention policies.
Privacy Rights and Choices
Depending on the type of information involved, you may contact us to:
- Request information about personal information we maintain about you;
- Request access to or a copy of your protected health information;
- Request correction or amendment of information;
- Request restrictions on certain uses or disclosures;
- Request confidential communications;
- Withdraw consent for certain communications; or
- Ask questions about our privacy practices.
Requests involving protected health information are governed by HIPAA and should be submitted according to the instructions in our Notice of Privacy Practices.
Children's Privacy
This website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
External Websites
Our website may contain links to websites operated by other organizations. EmpowerCare is not responsible for the privacy practices, security, or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
Contact Us
Questions or privacy requests may be sent to:
EmpowerCare of Maryland, LLC
Administrator
Jessup, MD 20794
(202) 888-5167