Maryland Licensed
RSA-03344
Referral Partners
Refer a Patient for Home Care
A straightforward referral pathway for Maryland case managers, social workers, discharge planners, care coordinators, referral coordinators, and community professionals.
Service Area
Baltimore County, Anne Arundel County, Howard County, Prince George’s County, and Montgomery County
Care Options
Personal Care • Companion Care • Respite Care • Skilled Nursing based on scope, assessment, and availability
Payment Pathways
Private Pay • Authorized VA Community Care
How to Refer a Patient
Three Steps to Start a Referral
Submit the Referral Inquiry
Provide general information about the patient’s location, support needs, anticipated timing, and expected payment pathway.
Fit & Availability Review
Referral Coordination reviews the service request, county, timing, payment pathway, current service scope, and availability.
Coordinate the Next Step
EmpowerCare contacts the referral professional or authorized contact and explains any additional assessment, documentation, authorization, or secure information needed.
When to Refer
Situations That May Warrant a Referral
Transitioning Home
Patient may require non-emergency support following hospital, rehabilitation, or facility discharge.
Personal Care Needs
Patient may need assistance with bathing, dressing, grooming, toileting, or other activities of daily living.
Mobility & Safety Support
Patient may require assistance with mobility, transfers, or everyday support at home.
Caregiver Relief
Family caregiver may need respite or additional assistance.
Companionship & Daily Support
Patient may benefit from companionship, meal preparation, errands, light housekeeping, or routine support.
Skilled Nursing Inquiry
Patient may need nursing support within EmpowerCare’s licensed service scope, assessment requirements, and current availability.
Services Available for Referral
Home Care Services Available for Referral
Home Care Services
Respectful, Personalized Support at Home
Our caregivers help individuals remain safe, comfortable, and supported in the place they love most — home.
Personal Care
Bathing, dressing, grooming, and toileting with dignity and respect.
Companion Care
Friendly conversation, walks, and emotional support to reduce isolation.
Medication Reminders
Gentle reminders to help keep medications on schedule safely.
Meal Preparation
Nutritious meals tailored to dietary needs and preferences.
Light Housekeeping
A tidy, safe home environment with laundry and household tasks.
Transportation & Errands
Rides to appointments, grocery shopping, and community outings.
Respite Care
Reliable relief for family caregivers to rest and recharge.
Mobility & Transfer
Respectful assistance with moving, transferring, and day-to-day mobility.
Skilled Nursing
Nursing support provided by appropriately licensed professionals based on an approved plan of care and availability.
Payment & Coverage
Payment & Coverage Pathways
Private Pay
Accepted
VA Community Care Network
Accepted for authorized Veterans
Maryland Medicaid
Not currently accepted
VA Community Care requires applicable VA eligibility, referral/authorization, and service approval before services can begin.
What Information We Need
Have these details available for the initial referral:
- Referral professional’s name
- Organization
- Professional role
- Phone and email
- Patient’s Maryland county
- General type of support needed
- Anticipated discharge or requested start timing
- Expected payment pathway
- Authorized contact information when appropriate
- General scheduling considerations
Protect Patient Privacy
Please do not submit diagnoses, medical records, medication lists, Social Security numbers, insurance cards, or other sensitive clinical information through this public referral form.
If additional records or sensitive information are required after the preliminary review, EmpowerCare will explain the approved method for providing them.
After You Refer
What Happens After You Refer a Patient?
Referral Received
General contact, county, timing, service category, and authorized-contact information are received for review.
Fit & Availability Review
Referral Coordination reviews whether the request appears to fit current service scope and availability.
Referral Coordination Follow-Up
The referral professional or authorized contact is contacted when more information is needed and receives the appropriate referral decision or next step.
Submitting a referral inquiry does not guarantee acceptance, service availability, authorization, or a start-of-care date.
Service Area
Serving Baltimore County, Anne Arundel County, Howard County, Prince George’s County, and Montgomery County.
Home care and referral coordination operate under RSA-03344.
FAQ
Referral FAQ
Answers to the questions Maryland referral professionals ask us most.
Referral Resources
Referral Resources
Quick links to help you prepare a referral. Downloadable clinical referral forms will be added here as they become available.
Service Areas
Proudly Serving Maryland Communities
Service inquiries are currently organized for Baltimore County, Anne Arundel County, Howard County, Prince George’s County, and Montgomery County.
Questions about the listed service area? Call (202) 888-5167.
Refer a Patient
Start a Patient Referral
Complete the form with general information so Referral Coordination can contact you.
Submitting a referral inquiry does not guarantee acceptance, service availability, authorization, or a start-of-care date.
Start a Patient Referral
Share general referral information so Referral Coordination can review fit, availability, and the appropriate next step. Do not submit diagnoses, medical records, or sensitive clinical information through this form.
Required field
We're Ready to Help
Have a Patient Who May Need Support at Home?
Start with a referral inquiry or contact EmpowerCare to discuss service fit, location, timing, and the appropriate next step.